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FAQs
Frequently Asked Questions
Find answers to common questions about our Centre Based Care and Outside School Hours Care services. This page is designed to help families understand our programs, enrolment process, and what to expect when your child attends our centres.
We provide Centre Based Care, Before School Care, After School Care, Vacation Care, and care on Pupil Free Days. Our programs support children from early learning through to school age in safe, nurturing, and engaging environments.
Our Centre Based Care programs cater for younger children, while our Outside School Hours Care (OSHC) programs are designed for school-aged children. Age groups may vary slightly by location.
Operating hours vary depending on the service and location.
Centre Based Care operates during standard weekday hours
Before and After School Care operates around the school day
Vacation Care and Pupil Free Day care operate during school holidays and scheduled school closure days
Specific session times can be found on each location’s page.
Yes. Vacation Care is offered during school holiday periods and includes a range of fun, engaging activities and experiences designed to keep children active, social, and entertained.
Yes. All of our OSHC locations offer care on Pupil Free Days, providing families with reliable care when schools are closed but not on holidays.
To enrol, simply complete our online enrolment or waitlist form. Our team will contact you to guide you through the next steps and confirm availability at your chosen location.
Yes. If your preferred location or service is currently full, you can join the waitlist. We will contact families as places become available.
Activities vary by age group and program, but may include:
Creative arts and craft
Outdoor play and physical activity
Games and group experiences
Quiet time and relaxation
Child-led and interest-based activities
Our programs are designed to support children’s wellbeing, social development, confidence, and enjoyment, while giving children the opportunity to make choices, follow their interests, and have fun with friends.
Food provision varies by service and location. Please refer to your specific centre’s information or contact us directly for details.
What children need to bring may vary depending on the service and program. Details will be provided upon enrolment or shared by your specific location.
You can contact us via our online enquiry form, email, or phone. Simply visit our Contact page Contact page for full details, and our team will be happy to assist with any questions you may have.
We’re here to help.
👉 Contact us to speak with our friendly team or enrol online to get started.
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